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Customer Service

Shopping
All of Lingerie Studio Inc companies including  Unveiledbride.comNaughtyhen.com.  and soon to launch boudoirfaire products are available on line or can be viewed at our Newbury Street showroom by appointment. Our experienced sales staff and professional fitters can help you find the best in fine European lingerie, bridal lingerie and bachelorette party items. You may also send us an order by mail,fax,phone and through this secure and easy to use web site. We accept Mastercard, Visa, American Express and Discover. We do not accept checks. Credit card sales are not charged to the customer until the product has been shipped.

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Special Promotions
Click on the promotion list below to select our recent promotions. Discounts will be calculated and taken when items are shipped. Codes must be added to your shopping cart prior to check out in order to receive the discount. Promotions and discounts will not be given on prior purchases.
Click here for PROMOTION LIST

Interested in receiving updates on sales and special promotions?
Join our mailing list in the top right column of any page.

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On-Line
The most convenient method to purchase Lingerie Studio products is through our secure site on-line. Orders are encrypted and processed through our secure server. Rest assured your credit card information can safely be transmitted to us. Simply select the items you wish to purchase to add them to your shopping cart. Proceed to the check out and follow instructions.

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Fax Back
No Fax orders

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Mail
To order by mail, print the order form included in your shopping cart. If paying by cashiers check or money order make checks payable to:

Lingerie Studio, Inc.
264 Newbury Street
Boston, MA 02116

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Phone
To order by phone simply call us toll free at 1-866LSTUDIO. . You can contact us Monday through Friday Eastern standard time between the hours of 10:00 and 6:00.

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Shipping

  1. All Lingerie Studio orders under $75.00 are charged a flat $6.00 for U.S. Post Office priority mail shipping. Shipping is FREE for orders over $75 or if an item is shipped separately because it is backordered. We also provide shipping to P.O. Boxes. Shipping fees are non-refundable.
  2. We provide overnight shipping for a flat rate of $30 per order. Please contact us at our toll free number for any orders requiring overnight delivery.
  3. Shipping is only available within the United States.
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Privacy
We respect a customers wish to shop anonymously. We only use personal information to process sales transactions, track demograhics and consumer trends and to provide us with a list of customers for special services and promotional offers. We do not provide anyone outside of our company with data on our customers nor do we purchase data on our customers.

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Processing and Delivery
An acknowledgement of your on-line order will be mailed to you within 24 hours of receipt of the order.
 
All styles and sizes listed in our on-line boutique are available for immediate delivery. Orders are processed and shipped daily from our boutique in Boston,Massachusetts. Items are normally received within three to five days from the date of purchase. We may, however, be temporarily out of stock in some sizes and/or colors. We make every effort to quickly process re-orders for popular items and aim to deliver your order within four weeks. Out of stock items imported from Europe may exceed our 4 week delivery guarantee. In the event we cannot deliver your fine lingerie within four weeks, we will provide you with a 10% discount towards your next Lingerie Studio purchase.

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Gift Orders
Fine lingerie makes an excellent gift for discriminating women. All of our orders are wrapped in delicate tissue paper and are shipped in our custom boxes embossed with our signature platinum and black logo free of charge. Our standard packaging creates a beautiful presentation on its own but for that extra special someone we will wrap your gift in exquisite paper surrounded by beautiful satin ribbon. With our gift order packaging your special gift is sure to be a hit. A separate gift tag will also be provided so you can personalize your intimate apparel gift. Gift order wrapping is available for an additional $6.00 per purchase.

Lingerie Studio Gift Box
Gift Certificates
Unable to decide which section is the best for that special someone. Order a Lingerie Studio gift certificate. Introduce her to all of the wonderful ensembles provided by the on-line boutique for the finest in European lingerie.
 
ORDER GIFT CERTIFICATE - click here

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Email Us
Questions or comments email us at Customer Service at Lingerie Studio.com
You may also call us at our toll free number 1-866LSTUDIO(1-866-578-8346).

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          MAILING LIST SIGN-UP
Name: 
E-mail Address: 
    SHOP BY BRAND        
Aubade Chantelle
Simone Perele Lise Charmel
Bedhead Huit
Jonquil Eberjey
Fantasie Rigby and Peller
Hanro Le Mystere
Christine Vancouver Claire
Pettibone
and more...
    ON-SALE NOW         
On-Sale Now - huit, Aubade, Lise Charmel, Chantelle, Princess Tam-Tam and more!
 ORDER INFORMATION      
Free Shiping
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